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Red Cube IT has been providing great value IT support
and solutions for over 10 years. Our serivce is
personalised to meet individual needs, and options
include all-inclusive on site and off site support, as well
as remote and telephone only support.
Red Cube IT has an excellent understanding of schools’
requirements, and are an accredited partner of London
Grid For Learning. We offer fixed price services
including unlimited onsite attendance, email internet
and security management and Sims Support.
Our unlimited support package is ideal for clients with regular IT
support requirements and provides exceptional value for money.
•
Great value responsive IT support for all personnel, remote
workers and sub-contractors
•
Guaranteed 2 working hour response for servers
•
Guaranteed 4 working hour response for workstations
•
Unlimited on-site visits as required
•
24 Hour pro-active remote server management included
•
Remote dial-in support for Windows servers and workstations
•
Loan equipment in the event that a device has to be taken off
site
•
Regular reports on IT support details as required
Help desk opening hours
Our telephone support help desk is fully available from 08:30 AM to
6:00 PM, Monday to Friday. Additionally, we are able to offer an ’out
of hours’ service in the evenings and on weekends as appropriate.
All our engineers are experienced and will take ownership of your
case, through to dispatching a site visit if requried.
We
can
help
you
plan
the
longer-term
development
of
your
IT
infrastructure,
allowing
you
to
predict
expenditure
and
phase
development projects in line with your budgetary constraints.
We
will
share
our
knowledge
of
the
expected
life
cycle
of
existing
and
newly
installed
equipment
(typically
three
years
for
laptops
and
desktop
PCs)
to
help
you
diarise
strategic
upgrades
and
replacement of hardware.
•
Strategic planning of upgrades to minimise disruption
•
Transparent pricing
•
Predictable expenditure
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